ServiceTitan Community

batch & posting

I created a batch & posted with nothing in it how do I delete it?

What report is everyone using to reconcile QuickBooks and ServiceTitan? I have not found one report with accurate customer balances including credits in ServiceTitan.

On every invoice (no matter how they are paying) has a monthly est price at the bottom of it. Is there a way to take that off or select it if it applies to that particular invoice?

We do offer financing with three different companies as well as offering just buying the product out right. Either way, a monthly est price prints at the bottom and it also not accurate when it is applied to a financing account. Please email me if yo...

Can I delete a mobile check deposit if it is the same day?

We chatted yesterday (case #01713176) regarding our payment processing. The credit cards are now going through, which is great! My question is on the credit cards and mobile deposits that did not go through from 2/5 to 2/7 that show as pending; will you

pull those and process them, or do we need to contact customer to get payment again?

Is there a way to run a statement that just shows exported invoices?

Our work flow is based off of things that are pending, posted, and exported. The things that are pending have not been billed yet and still need to be reviewed by the manager. So, things on the statements need to be invoices that have already been bi...

I am trying to get started with Payment Collections but need some help fully understanding the best practice for collecting a deposit. Can anyone assist me with this topic?

I want to add a tag on the accounting payments (memo tag) so that when we receive checks we don't have to go back and fourth and search the customer every single time. we can just go down and see on the payments tab the checks are in and batch it would

How are other companies setting up monthly payments and does accounting have to pull a report daily and manually charge clients cards on file? Im watching the Videos on how to set this up but like to see how everyone else is handling it .