Dumb question of the day!

[LeonWright]

Can anybody explain to me what the "Allow AR?" checkbox does in the Customer settings?  I can't seem to find much info about it.  (yep, this seems like a pretty embarrassing question.)

[DanielleCombs · Accepted solution]

It actually does have a function 😁 If you check the Allow AR box it will not prompt CSRs about a customers outstanding balance when attempting to book a call. If the box is unchecked it will prompt the CSR of the balance to try and collect. 

[BCN]

I stand corrected. It does, in fact, still do that.

[LeonWright]

I figured as much.  Take my kudos and have a great day, good sir! 😉

[BCN]

Honestly, it's an outdated field that needs to be removed or updated with new functionality. It currently does nothing ¯\_(ツ)_/¯