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Exporting to QB after the Recent QB Update

Hello,Is anyone else having a problem with exports to QB after doing the recent QB update? QB shuts down on me every time I attempt to do an export. Curious to see if anyone else is facing the same problem.

Quickbooks Online Question

Recently we implemented Quickbooks Online. We've ran into quite a bit of issues with this. We are wondering if anyone else has experienced Business Units, from vendor invoices / Purchase Orders, not coming over into QB online?

vrandall by New Contributor II
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Payment Terms

Hello All,I have searched the current community boards and have not been able to locate assistance in this specific topic and maybe I'm missing a setting in Titan. I wanted to check with the community.In the initial Customer set-up, the ST system all...

josh_via by New Contributor III
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  • 3 replies
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Credit on customer account

I have a customer who overpaid so I refunded the overpayment which showed up as a credit on their account.The amount has been refunded so why is the credit still on their account? Did I process it wrong? How can I remove it?

Angelle17 by ServiceTitan Certified Administrator
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  • 7 replies
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Resolved! Exported Payment

If client is paid $1000 then cancel the work but just want to keep $1000 as a credit. This invoice has been exported already to Quick Book. What is the best practice on this case? Thanks

Mantaya by New Contributor II
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Mobile Check Capture Report

Is there a place to see a list of the mobile checks that captured and settlement? Some where similar to the STgateway for the credit cards? We have a debt on our bank account that we think is a returned mobile check capture but we cannot confirm it.

sharonme by ServiceTitan Certified Administrator
  • 719 Views
  • 3 replies
  • 1 kudos

Resolved! Best ways to manage paper invoice mailings

We have a few customers who absolutely insist on having invoices either mailed or faxed to them. However, during the usual flow of sending out invoices, more often than not their invoices will be emailed to them, as the only way of marking them as ha...

bdanielson by ServiceTitan Certified Administrator
  • 1474 Views
  • 5 replies
  • 0 kudos
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