Why can't we see invoice comments when viewing the invoice in Quick Books?

[sunshine207]

Why can we not see our invoice comments when viewing the invoice in QB?  Is there a way to get them turned on? We relied on this when researching customer history/complaints etc.

[LBabayan]

Hi @sunshine207, 

There is a configuration that will allow you to transfer the invoice summary over to Quickbooks while exporting. It is called 'QB Transfer Invoice Summary'. If you're using QB Desktop, it will be under "Memo", for Online it will be under "Message Displayed on Invoice".

Hope this is helpful😊