We have discovered that no negative balances appear on the ST AR Aging report. So if a customer has a credit balance, it will not show up on the ST AR Aging reports. The only way to find customers with credit balances is to go to the Accounting tab, click Customer Payments on the left menu, then sort by the Credit Remaining column (click on it twice). It is very clunky. As an accounting professional, I find this unacceptable.
