Here's the scenario:Customer calls in for service. They're wanting to discuss pricing and get a better rate. As a bsiness we want to review the actual A/R history of that customer to determine what we want to do next -- see how much they've spent wit...
So, we are working with ST since Oct 2021 and 2 weeks ago, our helper/apprentices (which are "technicians" no manageable, and it is because then we can see them on dispatch board and book them as helpers with the plumbers) are having negative stocks....
It would be a great feature if when viewing the invoice on a job we could print the material list right from the invoice in the same grid like excel layout. Not printing the entire invoice page. Our Pull Sheet report seems to leave items off because ...
How are those with Inventory and Purchasing turned on creating non-job purchase orders? We used to be able to do that by going to the dispatch board and clicking the technician. Now that option is gone. Now I can't create a purchase order without cho...
When we're trying to reconcile Bills against actual vendor sales order bills, it would be so amazingly helpful if we could reorder the line items either through an arrow up/down link or a click and drag. When comparing a bill to a bill from a vendor,...
I'm struggling to find where to adjust the default business units for the "Batch/Export Transactions" page. Seven months ago, we opened a new location which required me to add 6 more business units. Now, whenever I'm batching invoices, all but the ne...
Service Titan does not allow us to edit invoice layout. I think this is a really basic feature that should be implemented. Changes that I would like to see implemented:Field(s) chooser: I should be able to decide for our company which fields appear o...
We have a customer that has overpaid on an invoice, but ServiceTitan only shows the negative balance on the customer record as a "Balance". Does anyone know of any way to convert this to a useable credit on the customer profile?
When is Service Titan goint to develop a real integration with Quickbooks Online? What we have now is a joke.
Hello to the Service Titan Community . My name is Brett Neal, and with my wife Seasha Neal, we are here to learn and share ideas about Service Titan. My first one would be getting Service Titan to match deposits in QBO, haha! But, seriously, we are l...
