Why is QuickBooks Payroll not updating, and How can I fix it?

Mabel_Saddler04
New Contributor

I'm experiencing an issue where QuickBooks Payroll is not updating. Every time I try to update, it either fails or gets stuck at a certain point. I've tried restarting the software, but it didn't work. What could be causing this problem, and how can I fix it?

1 REPLY 1

markgormley764
New Contributor

Hi , @Mabel_Saddler04 

To resolve the QuickBooks Payroll not updating issue, first, ensure your QuickBooks software is updated to the latest release. Clear any existing payroll updates by selecting "Reset Update" under the "Update QuickBooks" window. If the problem persists, check your internet connection and firewall settings, as these can block updates. Finally, run the QuickBooks Tool Hub's "Quick Fix my Program" to address potential software issues.

 

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