ServiceTitan Community

How to void a mobile check capture through Profit stars?

What is the best way to recoup credit card processing fees? Can we add a convenience fee on to each credit card invoice? Any suggestions???

how many Service Titan users are also using Air Advice Monitors? How do you use them ?

How do I delete a batch that was created and has nothing in it?

What is ServiceTitan's best practice for Sales Tax on materials purchased and entered in the Pricebook

I buy a $1 widget from a vendor.The Government charged $.08 tax on that widget My actual widget cost is $1.08.In the material section of the pricebook do I enter $1 or $1.08? When I enter $1 the job costing on my invoices is wrong. When I enter $1.08...

Service Titan, please allow us to delete projects. We have projects that were created accidentally and sitting on the customer account. It would be so much cleaner if you allowed us to delete them. Thanks.

I am having some back lash regarding the amount of time you give technicians in the morning before their first call as PAID TIME. We can set this time in each technicians payroll settings. TIA

wondering what amount of time is reasonable

How are others in the state of Texas handing sales tax? 1. Commercial vs Residential labor tax. 2. No tax on lump sum estimates 3. When tax is calculated correctly. it does not come over into QBO correctly and therefore makes the tax in QBO useless

Is there trigger that would make Service Titan automatically email an invoice when the job is completed ?

It would be great if Service Titan had the capability to alert us when a job has been on hold for a number of days.

An example: Call has been on hold, waiting for a part. After a time period of 2 days we'd like something to alert the dispatcher that this call needs their attention so it doesn't get forgotten.