% discounts need to be taxable, ok in ST import into QB turns to non-taxable
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07-26-2022 06:46 AM
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08-25-2022 03:24 PM
Then it must be a huge problem for people.
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08-12-2022 01:43 PM
Thank you for confirming - this is an issue we are having as well!
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08-13-2022 06:59 AM
I am so sorry to hear that you are experiencing this too but glad to hear that I am not alone...any chance you are located in Canada?
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08-17-2022 10:57 AM
Nope, in the US in Florida 🙂
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08-01-2022 11:09 AM
Hi there - I believe this is currently a known issue with the Discounts & Fees feature. Sorry, I know that it isn't much help - but you're correct that it does not work in the way you need it to currently. If I hear of any roadmap plans to fix/adjust the functionality, I'll come back to this post and let you know. 🙂
Director of Memberships at LadyTitans
ServiceTitan CSR/Dispatcher Group Moderator
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08-13-2022 07:00 AM
Please help! If the discounts have the option for taxable or not, this would be fixed. All other elements have this. Fees/Tasks/Equipment/Service.
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