Posts

Warranty FSP Tasks

Hello fellow service titan users!I am having issues figuring out how balance some of my warranty invoices. I have negative balances on 2 of my invoices and they both have the task (WARRANTY - FSP TAXABLE). How do I make these balance each other out?

Project Invoicing vs Job Invoicing

Good Afternoon! I am just getting introduced to the invoice process and I would like some clarity on a few items.We are an HVAC Commercial business - we have a Service Department and a Construction Department. I am trying to determine the differences...

Resolved! Having materials show up as a single line on the invoice?

We just started with ST. Prior to ST we would list labor and materials as single line items on the invoice. Is there a way to have all of the materials on the invoice be combined into a single line item with a total cost? Most of our customers do not...

IAllen by New Contributor
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  • 4 replies
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Auto batching

Our accounting team is auto batching invoices which are locking completed and incomplete jobs. this does not allow us to fix invoices/estimates before batching. any recommendations?

AIA Billing $0.01 Issue

Hello Titans! I was wondering if anyone has had an issue with AIA billing, and getting to 100% and it wont process $0.01? It has happened several times on my end where, say for example there is $609.10 left to bill and we go to bill that amount to bi...

Sewing88 by New Contributor II
  • 220 Views
  • 0 replies
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Resolved! What are rebate best practices?

Hi All, How are we putting rebates on invoices? These specific rebates are not instant rebates so they will not affect the invoice price. Are we creating a Task and changing the description? Are we just including it in the body of the estimate descri...

mollys by ServiceTitan Certified Administrator
  • 432 Views
  • 1 replies
  • 0 kudos

Resolved! Editing the total cost in a purchase order

There should be a way to edit the total cost per item on a purchase order. Currently we are only able to edit the individual item cost. There are times we are a few cents off due to rounding, and it would make it much easier to be able to edit the to...

neiamech by New Contributor
  • 830 Views
  • 4 replies
  • 0 kudos