Disable Custom Arrival Windows

TJGreenvilleSC
New Contributor III

Is there a way to remove the custom arrival window? I have one employee who, no matter how many times they have been asked, still places customers in their own windows. 

3 REPLIES 3

TJGreenvilleSC
New Contributor III

Arrival Windows.jpg

Would this turn the arrival windows off all together? We don't use them for anything other than confusion.

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Under employee permissions you could uncheck "Edit arrival window" and maybe that will fix it?

MirandaMel_0-1724793943234.png

 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning

Thank you. I had checked on that previously, and the box was unchecked. However, the employee can still edit the windows. 

EDIT: If you un check the arrival windows box in job booking, they entire box disappears from the job booking screen. This was a great fix for the problem.

Arrival.jpg