How do I get CHAT to ding like Dispatch? If I'm on a different screen I can't see that someone sent a chat. Would be nice if it made a ding like dispatch or just a noise in general.

[wch_alex]

You should put this into the Ideas section of service titan!

[ilenab]

Yes. When I send a message and I am waiting for a reply, it can take a while, but there is no notification sound. I hear the ding like you for dispatch and completed jobs, but it also needs a notification sound when we send messages and receive them. PLEASE FIX THIS!!