03-28-2023 11:59 AM
Would love to have the ability to make outgoing calls to numbers not currently in the system or linked to a client. Is there a way to dial an outgoing number through ST without creating a new customer?
Solved! Go to Solution.
03-28-2023 12:11 PM
There isn't right now, but several of us wish there was! There is at least one idea that you could vote for to maybe make this happen faster!
Contact Directory for Vendors and Techs | ServiceTitan Community Ideas
03-28-2023 12:53 PM
I was wondering the same thing about outbounding from Service Titan!
Until there is a better solution, the only temporary solution I can think of would be to make one "outbound" account. I have not done this myself, so I don't know the hiccups it would come with. You would have to add a phone number to the account, call it from service titan, then probably delete it from the "outbound" account. Not sure if this is worth the extra work for what you are trying to accomplish, but its the best I could think of other than using another third party soft phone service or a hard/ desk phone.
03-28-2023 12:27 PM
There may be some other ideas too but I didn't find anything in my quick search.
03-28-2023 12:16 PM
We've wished for this for so long too!
03-28-2023 12:11 PM
There isn't right now, but several of us wish there was! There is at least one idea that you could vote for to maybe make this happen faster!
Contact Directory for Vendors and Techs | ServiceTitan Community Ideas
03-28-2023 12:23 PM
Thanks for sharing. I had voted for this as well. I hope they are able to implement it moving forward!
03-28-2023 12:17 PM
Voting now!