Schedule Assistant - Driving Efficiency v. First Available

charringtonPSB
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hi hi - 

Currently, when using schedule assistant, the list is sorted by driving efficiency. With this default, it is consistently showing the technician who already has a booked schedule since he's the closest. Makes sense. But, is there a way to sort by first available by default instead?

Thanks!

1 REPLY 1

LBabayan
ServiceTitan Certified Provider
ServiceTitan Certified Provider

Hi, @charringtonPSB,

This amazing idea needs to be shared with the Product team. The best place to share great ideas like this is: https://community.servicetitan.com/t5/Ideas/bd-p/ideas

Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!