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Phones Pro

Does anyone use Phones Pro? If so, what are good headset or wireless earphone recommendations?Thank you !

melaniehammond by • ServiceTitan Certified Administrator
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Service Titan Chat

Service titan chat needs to record closing time stamps, please please vote here!! https://community.servicetitan.com/t5/Ideas/bd-p/ideas

danielle14 by • New Contributor III
  • 1610 Views
  • 1 replies
  • 2 kudos

Schdule Engine

Hi everyone!Is anyone using Schedule Engine to answer live after-hours calls?

melaniehammond by • ServiceTitan Certified Administrator
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  • 1 replies
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Resolved! Adding Equipment

Is there no way to add equipment to a Booked Job once it has been booked?It is super easy to forget to add the equipment. We should be able to Edit the job if we do forget, or if we are waiting to hear which piece of equipment it is.

asvchesa by • New Contributor III
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  • 8 replies
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Issues With Following up and Leads

We are experiencing soooo many issues with creating follow ups and converting them simply because there is no way to attach follow ups to customer files. If a tech asks us to call someone for a replacement opportunity and the customer doesn't pick up...

Naomih by • New Contributor II
  • 3431 Views
  • 4 replies
  • 2 kudos

Booking a job off a sold estimate

We are trying to book a return job to complete sold estimate work. Sometime it provided options to select certain items to book the job from, and other times we can not select anything. How can I get those jobs booked so they are linked to that sold ...

dphilcox by • New Contributor II
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  • 8 replies
  • 2 kudos

Time Zone Selection from Call Booking Screen

We are a business that schedules service calls in two different time zones but our main office is in a different time zone from one of the locations. We would like to see a feature where we can set each business unit to have its own unique time zone....

Resolved! No Charge/Non-Opportunity

Would it be possible to add the "No Charge/Non-Opportunity" check box to the list of fields for converted jobs and recall jobs in the booking step so that employees do not have to go into the job after it is made to edit it? This would cut out extra ...

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