Phones Pro
Does anyone use Phones Pro? If so, what are good headset or wireless earphone recommendations?Thank you !
Call Booking
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Posts
Service Titan Chat
Service titan chat needs to record closing time stamps, please please vote here!! https://community.servicetitan.com/t5/Ideas/bd-p/ideas
Schdule Engine
Hi everyone!Is anyone using Schedule Engine to answer live after-hours calls?
Resolved! Adding Equipment
Is there no way to add equipment to a Booked Job once it has been booked?It is super easy to forget to add the equipment. We should be able to Edit the job if we do forget, or if we are waiting to hear which piece of equipment it is.
Issues With Following up and Leads
We are experiencing soooo many issues with creating follow ups and converting them simply because there is no way to attach follow ups to customer files. If a tech asks us to call someone for a replacement opportunity and the customer doesn't pick up...
Booking a job off a sold estimate
We are trying to book a return job to complete sold estimate work. Sometime it provided options to select certain items to book the job from, and other times we can not select anything. How can I get those jobs booked so they are linked to that sold ...
New customer information now being erased when using "Go Back" button after latest update.
Have any other users noticed that new customer information (name, address, and contact) is now being erased from the new customer screen when CSP's use the go back button. Previously you could navigate away from entering a customers contact details a...
Time Zone Selection from Call Booking Screen
We are a business that schedules service calls in two different time zones but our main office is in a different time zone from one of the locations. We would like to see a feature where we can set each business unit to have its own unique time zone....
Resolved! No Charge/Non-Opportunity
Would it be possible to add the "No Charge/Non-Opportunity" check box to the list of fields for converted jobs and recall jobs in the booking step so that employees do not have to go into the job after it is made to edit it? This would cut out extra ...
Follow Up Button Needed
Hey Everyone! If you would please vote on the idea below! Thanks so much https://community.servicetitan.com/t5/Ideas/bd-p/ideas
Labels
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Arrival Windows
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Call Booking Details
184 -
Call Bubbles
29 -
Call Reasons
25 -
Call Scripts
12 -
Campaigns
10 -
Customer Portal-Access
6 -
Enhancement Request
14 -
Estimates
1 -
Feedback
9 -
HVAC
1 -
Leads 2.0
1 -
Needing Advice
1 -
Property Data
7 -
Question
5 -
Reclassifying Calls
15 -
Second Chance Leads
3 -
Settings
1 -
Timeslots
3 -
Two Way Chat
17 -
Web Scheduler
1
Unanswered Topics
| Subject | Author | Posted |
|---|---|---|
| 11-26-2024 01:37 PM | ||
| 11-13-2024 07:21 AM | ||
| 09-16-2024 01:14 PM | ||
| 07-29-2024 07:42 AM | ||
| 07-25-2024 06:45 AM |
