We'd love to get your feedback on our latest designs for Contact Center Pro!

DanielHor
New Contributor III

Hello everyone!

I'm a user experience researcher and I have an unmoderated usability study featuring designs for our new Contact Center Pro (CCP) product for CSRs that's meant to replace Phones Pro.

My team would love to get some feedback on these new designs.
If you are a CSR, or have good knowledge about the work they do, I'd like to welcome you to take this short test, which you can do in your own time. (Please also feel free to share the link with others who would be a good fit.)

Take the test here:
https://t.maze.co/250751078

Thank you, and have a great 4th of July!

3 REPLIES 3

DanielHor
New Contributor III

Just a quick update to inform everyone that the test linked here has concluded and been closed. Thank you for all your feedback! 😉

DanielHor
New Contributor III

Thanks, Miranda! I know the team that handles this is pretty excited about the product and are working hard on it! 🙂

MirandaMel
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

This is looking like a great system so far!

 

Miranda Melnychuk, RSE
Acclaimed! Heating Cooling and Furnace Cleaning