07-03-2024 04:19 PM
Hello everyone!
I'm a user experience researcher and I have an unmoderated usability study featuring designs for our new Contact Center Pro (CCP) product for CSRs that's meant to replace Phones Pro.
My team would love to get some feedback on these new designs.
If you are a CSR, or have good knowledge about the work they do, I'd like to welcome you to take this short test, which you can do in your own time. (Please also feel free to share the link with others who would be a good fit.)
Take the test here:
https://t.maze.co/250751078
Thank you, and have a great 4th of July!
07-31-2024 04:51 PM
Just a quick update to inform everyone that the test linked here has concluded and been closed. Thank you for all your feedback! 😉
07-08-2024 10:27 AM
Thanks, Miranda! I know the team that handles this is pretty excited about the product and are working hard on it! 🙂
07-04-2024 07:17 AM
This is looking like a great system so far!