When a tech is on a job but needs to leave to say go to the supply house, how do we account for that since the supply house is not a dispatchable option unless it is made an appointment. If my tech puts the job on hold, then he can no longer see the job.

cdennis
New Contributor
 
1 REPLY 1

plittlet
New Contributor

Put the call on Pause and put in a non-event for the supply house