Can you Schedule "Mass Send Message" to technicians?

faribam1
New Contributor III

We like to utilize the "Mass Send Message" to send reminders to our crews and I was curious if there's any way to set up a scheduled message or recurring messages to send at specific times?

1 ACCEPTED SOLUTION

Chayo80
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I would use the Content Portal to do this. You can schedule the start time and end time and select the audience (techs), add attachments etc

Chayo80_0-1684419033301.png

 

View solution in original post

5 REPLIES 5

dwhite45
Valued Contributor

We send a text to all techs from the dispatch board if it is a quick one. Just click the envelope and choose who you do or do not want it to go to. 

dwhite45_0-1684421489012.png

 

Chayo80
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

I would use the Content Portal to do this. You can schedule the start time and end time and select the audience (techs), add attachments etc

Chayo80_0-1684419033301.png

 

I hate to sound ignorant, but where is the Content Portal?  LOL

Chayo80
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Not ignorant at all!!-- Go to your Setting --> Content Portal 😎

Chayo80_0-1684517352421.png

 

Thank you!