barbaral
New Contributor III
since ‎08-04-2020
‎09-28-2023

User Statistics

  • 39 Posts
  • 0 Solutions
  • 65 Kudos given
  • 34 Kudos received

User Activity

HELP NEEDED! Appointments are not confirming automatically

09-21-2023
This has probably been posted about before, but I can't find it!I already researched the background a little bit, and our confirmation texts that go out DO include to "Please reply YES to confirm" and I see that answering with a Y or C or Confirm or ...

Need to detach / un-associate Contractor with Multiple Locations

07-13-2023
I hope I can explain this! In our previous customer management software - we had a customer who is a contractor that we did a lot of work for at multiple address locations. (Unique addresses) ALL the locations have their own Homeowners. We no longer ...

EMOJIS!!!!!! 😁😍🤣

07-12-2023
My whole ST life has changed!!! I learned that you can use EMOJIS in tags, and tried it in Chats and I'm not sure how I never knew this, but WHOA!!! This has made my day - who knew? 藍藍 Thank you, Lady Titans Lounge session today for that tidbit!

Added my Idea to another Category

06-22-2023
My Idea only has 30 Votes in the Customer Communications Category, so I decided to also add it to the DISPATCH Category, to see if it will get more votes!Here it is, if you would like to vote for it! TIA!https://ideas.community.servicetitan.com/ideas...

Customers not confirming appts until the last minute

06-01-2023
This is not really specific to the Chimney Industry or ST, in particular. Sometimes, customers will just not confirm no matter how many times we send out advanced Booking Confirmations (whether automated or customized text and/or email and or voicema...
View more
ServiceTitan Academy Knowledge Base Community
© 2023 ServiceTitan Privacy Policy Security Terms of Use Community Guidelines
Copyright © 2023 Khoros, LLC