Posts

Resolved! Locking filters on dispatch board

I just wanted to suggest making it an option to lock the filters you choose on the dispatch board.We are a company that has a couple of different locations and everyday we have to set the filters on the dispatch board to just our guys, or if we even ...

LITERALLY LOATHE SERVICE TITAN

I used to really like Service Titan 4 years ago. Now I literally cannot stand it. All these "updates" that keep being done, does absolutely nothing but continue to complicate our jobs around here. We no longer have the option switch back to old versi...

caseyk by New Contributor
  • 548 Views
  • 2 replies
  • 3 kudos

reoccurring dispatch

We have two delivery drivers that we have on our dispatch board under "install". Every day they have a dispatch to make deliveries and one at the end of the day to load up for the morning. Is there a setting that will allow for us to set a "schedule"...

TMurchison by New Contributor II
  • 678 Views
  • 3 replies
  • 0 kudos

Dispatch View

Is there a way to hide a specific tech on a certain day if they're not available? Example: I have 3 techs who don't work Friday. I would like for them to not appear on my Friday schedule. I realize there is an edit button to "check in" in the setting...

Assigning helpers to Managed tech

I would still love to see a feature for dispatch, where you can assign a helper to a lead/managed tech at the beginning of the day, and they will then be auto assigned to each following job with that technician to the following jobs. It is common tha...

Job Tags by Business Unit

Our company uses quite a few tags for different purposes however the account tags wind up overwhelming our jobs and pushing even high importance tags out to where we may not see them at first glance. It would be great if tags could be assigned to mul...

estherW by New Contributor
  • 260 Views
  • 0 replies
  • 1 kudos

Resolved! Favorite Feature

What is your favorite feature in dispatch or call booking that helps your business to be more efficient and cut travel time?Our most recent discovery has been Maps 2.0, we are currently using it to review our schedule and mapping for the next day to ...

disimpso by New Contributor III
  • 599 Views
  • 2 replies
  • 1 kudos

Remove equipment

Trying to figure out the equipment doesn't show when hovering over a job on dispatch board. Thanks.

ST Hover.jpg
timmyc4175 by ServiceTitan Certified Administrator
  • 597 Views
  • 2 replies
  • 1 kudos