I am wondering why I can't view a past dispatch board in full-currently inactive (terminated) technicians who were on jobs on days in the past are not visible when I go to that day. When I am trying to do a sanity tech on how many techs and how many ...
What is your favorite feature in dispatch or call booking that helps your business to be more efficient and cut travel time?Our most recent discovery has been Maps 2.0, we are currently using it to review our schedule and mapping for the next day to ...
Trying to figure out the equipment doesn't show when hovering over a job on dispatch board. Thanks.
Hello! I am Larisa, a User Experience Researcher from the ServiceTitan Experience Design Team. Today, we are launching a brand new study to help us improve Dispatch, and we would love your input. Please note that this is a different study from the on...
Exciting News! Our long-awaited feature, Teams Management, is finally here! Soon, you can organize your dispatch board in whatever order you want. To sign up and be among the first to try it out, fill out this form! But wait... is this an April Fools...
We just recently started using Dispatch Pro. With our understanding, if a technician completes a job and doesn't have any other jobs assigned to him on the board that day, Dispatch Pro should automatically move a job to him from another technician if...
Hi everyone! Just curious if anyone else around here is using Dispatch Pro.Is it working as intended for you?Its been over 2 months now for us and i havent seen it do anything whatsoever and im wondering if we should just cancel it.If you use it, wha...
When I click on the dispatch screen, it always starts off at 2am view. Later in the day it shows up as 5pm view. Is there a way it will just show the view starting at 8am and progressively move as times does? It seems I am constantly having to move t...
Hello and good day to all of you!We are new to Dispatch Pro and when it was demo'd for us at Patheon this past Sept, they showed us an easy way to lock down jobs if the job must be at a particular time frame (example: 12-4).I remember them just click...
I am trying to figure out a fun way to set up the different teams on my Dispatch board. Anyone have any fantastic ideas? Anyone willing to show me the way that they have their boards set up?
