Dispatch

Posts

Updating pricing based on Zone

Being able to integrate the pricing into the Zones. Where location of the call could add an additional markup to the pricing given at specific locations would be extremely useful. Being able to cover distance charges straight from the updated pricing...

JB-JP by New Contributor
  • 1877 Views
  • 1 replies
  • 2 kudos

Auto dispatch

How do you set up the system to dispatch the techs next call automatically once they complete a job?

BowmanJ by New Contributor
  • 1570 Views
  • 1 replies
  • 1 kudos

Wrap-up message alerts

I know it would make my life a million times easier if I could get wrap-up alerts texted to me when I'm on call. Anyone else? If so, please vote! https://community.servicetitan.com/t5/Ideas/bd-p/ideas

sambott1 by Contributor
  • 2423 Views
  • 2 replies
  • 4 kudos

Need feedback on improved experience for job types & tags

Hi Everyone,I’m a UX Researcher on the Dispatch team, and we’re working to improve our dispatch experience. I am working with product designers, and we’d love to get your feedback on your experience, specifically related to job types and tags.Please ...

kpeterson
by New Contributor
  • 1831 Views
  • 0 replies
  • 0 kudos

Estimated time remaining on a job

One of the biggest problems we have keeping things running smooth, is when a job goes long, or is cut short because everything went very well, or an estimate doesn't pan out. We have to then look for calls, or let clients know we will be late. I woul...

jeff_kri by New Contributor
  • 2184 Views
  • 2 replies
  • 0 kudos

Partner Portal users cannot cancel jobs

As of this morning none of our partner portal users can cancel any jobs. We own 5 markets so all of my office is on partner portal users. Admin have direct market log ins, we can cancel jobs. Ive reached out to support for help via email since my onl...

Owena by New Contributor
  • 1292 Views
  • 1 replies
  • 0 kudos

Route Optimization Idea

https://servicetitan-community.ideas.aha.io/ideas/COMMUNITY-I-2745 The 'Route Optimization' feature on the dispatch board needs some love. I've linked an Idea I made for it.

pblwayne by New Contributor III
  • 1993 Views
  • 1 replies
  • 1 kudos

Customer Communication and Customizing messages/ Dispatch

Regarding the notifications that are sent to the customer at appt booking or for reminders. We charge customers in different areas different amounts. We would like to be able to remind the customers that are in those areas of the special charge and n...

info_nor by New Contributor II
  • 1914 Views
  • 1 replies
  • 3 kudos
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