I would like our CSR's/dispatchers to be able to maximize those routes that only have one or two jobs in a particular area - a few days to a few weeks in advance. By using a job address from a route, the team would have the ability to perform a search for all previous clients. Once the list of clients for potential jobs is generated for that route, a bulk or singular message is sent to that list stating we will be in the area on such a day. Example: Technician Frank is scheduled to be at 1234 main street with only that job and could use two or three more. CSR performs a search for all past clients by business unit(s) near 1234 main street either by: same street, 1/4 mile, 1/2 mile, etc, The past client list is populated, the csr selects all or some and is able to send a chat about being in their neighborhood/area. This optimization needs to be separate from marketing pro and a standard feature on the dispatch screen. The feature could be called Route Fill or Route Bomb. Thoughts? I posted in Ideas as Route Bomb for votes.
