Add Clickable Link to Estimate Email

sgoodger
New Contributor II

Hi All,

When we email estimates to customers, we also need to include a link in the email body that, when clicked, will open renderings of the closet we designed for them.  

I currently paste the link into the email body. However, most email clients are not hyperlinking the web address. Meaning, the link is simply text and not clickable.  I realize that the customer can copy/paste the link into the browser. However, the majority of my customers are 65+ in age and computer skills like copy/paste can be a challenge.  But, they do know how to click a link.

So - is there a way to add a hyperlink to a specific URL in the body of the email and have it clickable?  For example, I can say click here and when you do, it will open Google.  I want the "here" to go to the closet drawings for the customer.

What do ya'll say? Thanks!

4 REPLIES 4

timothy_1
New Contributor II

I have used this HTML code in my email and in the subject area of an estimate.

<a href="url">link text</a>

Here is an example of what I have used  <a href="https://capecodbiochemical.com/aftershock.php">AfterShock</a>

This site is a wealth of information regarding all things HTML or other coding. https://www.w3schools.com/html/html_links.asp

sgoodger
New Contributor II

So this will work in the email that is sent from ServiceTitan?  It didn't cross my mind to even try it... Thanks!

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

That would be a really good idea! I would post that idea and share the link here so we can upvote it for you! Someone that is more tech savvy than me might have a workaround for you in the meantime! 


Miranda Hufford, Office Manager @ Red Barn Service, LLC

sgoodger
New Contributor II

Thanks... looks like @timothy_1 had the solution.