10-09-2023 05:36 PM
Hi All,
When we email estimates to customers, we also need to include a link in the email body that, when clicked, will open renderings of the closet we designed for them.
I currently paste the link into the email body. However, most email clients are not hyperlinking the web address. Meaning, the link is simply text and not clickable. I realize that the customer can copy/paste the link into the browser. However, the majority of my customers are 65+ in age and computer skills like copy/paste can be a challenge. But, they do know how to click a link.
So - is there a way to add a hyperlink to a specific URL in the body of the email and have it clickable? For example, I can say click here and when you do, it will open Google. I want the "here" to go to the closet drawings for the customer.
What do ya'll say? Thanks!
Solved! Go to Solution.
10-10-2023 07:22 AM
I have used this HTML code in my email and in the subject area of an estimate.
<a href="url">link text</a>
Here is an example of what I have used <a href="https://capecodbiochemical.com/aftershock.php">AfterShock</a>
This site is a wealth of information regarding all things HTML or other coding. https://www.w3schools.com/html/html_links.asp
10-10-2023 07:22 AM
I have used this HTML code in my email and in the subject area of an estimate.
<a href="url">link text</a>
Here is an example of what I have used <a href="https://capecodbiochemical.com/aftershock.php">AfterShock</a>
This site is a wealth of information regarding all things HTML or other coding. https://www.w3schools.com/html/html_links.asp
04-03-2024 05:24 PM
This worked great. Thank you!!!
10-10-2023 01:31 PM
So this will work in the email that is sent from ServiceTitan? It didn't cross my mind to even try it... Thanks!
10-10-2023 06:40 AM
That would be a really good idea! I would post that idea and share the link here so we can upvote it for you! Someone that is more tech savvy than me might have a workaround for you in the meantime!
10-10-2023 05:01 PM
Thanks... looks like @timothy_1 had the solution.