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Collect deposits with online estimate link

TC
New Contributor

A customer can accept and sign an estimate online however the online estimate link does not allow a customer to make a deposit for the work. ServiceTitan should give customers the ability to make a deposit for their estimates online when they accept and sign the quote. Currently the only way they can make a payment online is if the invoice link is sent to them. A lot of companies practice for larger jobs is a deposit is required prior to booking the work which would make this a more streamlined process. 

3 REPLIES 3

MissieB
New Contributor

This would be an amazing feature to have.  In order to collect a deposit online, we had to book the job and send them the full invoice from that job to make a payment on that invoice,   I had to turn on partial payments in my settings before doing this.  Then for the deposit to be on the customer and not the invoice, I had to manually unapply the payment from the invoice and apply it to the customer profile.  It worked.  But it should not have to be this complicated.

BCN
Community Moderator
Community Moderator

Have you voted for it on the Ideas page? https://community.servicetitan.com/t5/Ideas/bd-p/ideas

MissieB
New Contributor

this link does not work