New troubleshooting articles in the ServiceTitan KB

[Cordelia]

Sharing a list of new troubleshooting articles posted recently to the ServiceTitan KB located here: https://help.servicetitan.com/ -- we hope they are helpful. At the bottom of each article, you can rate it for its usefulness, provide feedback if it isn't, and we'll update the article.

1. QuickBooks error message: Create operation is not allowed due to lock level

2. QuickBooks error message 3170: Cannot merge list elements.

3. How to Handle Unknown Messages in Dialpad

4. Batch error message: BL34000061: Another Vendor with the given value(s) already exists. Could not cr...

5. Selling Office Estimates

6. QuickBooks error message: Invalid argument. The specified record does not exist in the list

7. View and recover a deleted estimate

8. Dispatch Zones: Geo-Fencing Issues on Jobs/Techs

9. Technical Guide: Applying Deposit to Invoice in Quickbooks Desktop

10. How to Bulk Update Categories and Category Mapping in Pricebook

[Mr_Tim]

Cordelia, these articles are really helpful. 

It would be great to see them all hosted in a section of the Knowledge Base for "Troubleshooting" to make them easier to browse. There could even be a section for Troubleshooting added to the FAQ page for each area of the software and these could be hosted there.

I see they all live under https://help.servicetitan.com/problem-solution but that is not a published page in the Knowledge Base Table of Contents.

Tim

[ncartagena]

Hi @Mr_Tim, 
Thanks for the feedback, and hearing you loud and clear! It's actually something we'd started working on and which we expect will be part of upcoming changes we'll be making to the KB.