11-09-2023 06:31 AM
Is anyone else having an issue when they go to edit a customer's contact information where you click on the blue "Edit Contact Methods" box and then the page automatically refreshes closing you out of the edit customer tab?
this does not happen on the location page, only on the customer.
11-16-2023 06:17 PM
Hopefully they will give us the option to opt back to the original, I am not liking this fly out, it honestly is no easier than the original. That page was a lot easier than the fly out.
11-09-2023 02:55 PM
Yes the same for us, I am submitting a ticket.
11-09-2023 01:38 PM
I am running into the same problem, but not just with Contacts. If I check the Email box in Edit Customer, it will not then allow me to edit the notifications in the customer contacts. The steps to do this are as follows, which seems very convoluted to me.
This should really be no more than 4 or 5 steps. The scrolling is a ridiculous time waster. Make the selection of Email notifications a single checkbox on Edit Contacts when editing Contacts. Make it a part of New Contact, yes, but not when editing the notifications.
11-09-2023 07:05 AM
I had the same issue i needed to update the email address on the location and it would revert back to the original location page instead of giving me the option to update the email.