10-28-2022 11:29 PM
Apologies for dominating the community board tonight but wanting to make sure I got all of these ideas out there for review by the ST Community as this project has been a long time coming for me. Please take a look at my thoughts and let me and the rest of the ST community know what you think and upvote the ones most important to you. I think most of these ideas have a wide appeal across all Titans, regardless of trade and size although I know some are more specific to larger shops due to the volume.
Hopefully this starts a lot of dialogue and I look forward to the responses over the next few weeks. In case you didn't want to read all my posts or search through all my ideas, here is a summary if you want to read more about a specific idea.
Internal Forms, warranty callback example | COMMUNITY-I-2112 |
Form Answers adding tags or searchable | COMMUNITY-I-2113 |
Ability to do math on ST reports | COMMUNITY-I-2114 |
Better reporting on Cancelations on Dashboard | COMMUNITY-I-2115 |
VFS Opportunities Double Counting | COMMUNITY-I-2117 |
Notes Redesign | COMMUNITY-I-2116 |
Estimate Management on Mobile after job close out | COMMUNITY-I-2118 |
Discount and Fee overhaul, not applied to full invoice | COMMUNITY-I-2119 |
Mobile Task Management (non Job jobs) | COMMUNITY-I-2120 |
Better AR management section | COMMUNITY-I-2121 |
Payroll Visibility in payroll approval to job costs | COMMUNITY-I-2122 |
More communication within Payroll Approval | COMMUNITY-I-2123 |
Take Deposit in Mobile | COMMUNITY-I-2124 |
Headers on Accounting tab to match other modules in ST | COMMUNITY-I-2125 |
Exportable review dataset | COMMUNITY-I-2126 |
SE ability to reschedule existing jobs (ie Install jobs) | COMMUNITY-I-2127 |
Call transcription within Service Titan | COMMUNITY-I-2128 |
visual of audio when listening to a call | COMMUNITY-I-2129 |
True Ringless voicemail | COMMUNITY-I-2130 |
Fixing PO options, prepaid discount, fuel Surcharge, etc | COMMUNITY-I-2131 |
Truck to Truck transfers on Inventory App | COMMUNITY-I-2132 |
Automated PO ordering by Inventory template | COMMUNITY-I-2133 |
Notification of when a truck changed on tech | COMMUNITY-I-2134 |
Mass Print of selected invoices | COMMUNITY-I-2135 |
@MIoakim , @agoodew @amahd @tysonfre @Vahe , @EYip , @aspisak , @asnow , @CHunter , @ppatel , @BCN @thoward
10-31-2022 07:14 AM
Well now I need to post an Idea that when you read a discussion and hit back it save your place, instead of having to scroll alllllllll the way back down!
10-31-2022 08:52 AM
When I read through the 40 pages of Ideas, I kept opening the ones I wanted to vote or chat on in a new tab to avoid exactly this issue!!!
10-31-2022 07:17 AM
@RandiThompson already on it! This should be updated this week 😉
10-31-2022 07:18 AM
11-03-2022 12:09 PM
@RandiThompson and @AdamCronenberg - this should be fixed now. Please let us know if you are still seeing something off.
Thanks for the feedback on Community - Keep it coming!
10-31-2022 06:46 AM
@AdamCronenberg - this is amazing! Thank you so much for summarizing your ideas and suggestions to improve the ServiceTitan experience. Keep them coming!
10-31-2022 06:02 AM
Take a deposit in mobile is a thing now! (just found out about it last week). They can take deposits on sold estimates. pretty awesome (came with payment collections)!
10-31-2022 08:51 AM
We have been asking for this for 3 years, lol. Is this in the followup tab when they go back and sell an estimate in there? I am surprised ST didnt run and tell us this was available. Going to check it out and report back!!
10-29-2022 03:45 PM