Transcript for phone calls

[Miranda]

If you haven't already, please vote for this idea! It's not my idea, but it would be such a time saver both on the office and field side! Sometimes there are just a few details that you want from a call and you have to listen to the entire thing. 

Transcript option for Calls | ServiceTitan Community Ideas

[YellowTruck]

This is a great idea I think about all the time.

[BayleeR]

Got my vote in! 🙂 

[Miranda]

Much appreciated!

[BayleeR]

My pleasure! 

[KhianaKlatt]

I voted for this btw. Thanks for sharing!!

[Miranda]

Thank you so much for your vote!

[KhianaKlatt]

This would be a game changer for sure! We use Dialpad for our transcripts currently but they aren't always accurate either. I'd love to see this feature in ST directly. It would be a y'all moment for sure!

[Miranda]

It would be hard to get it 100% accurate, but it would at least be an improvement! Definitely a y'all moment!

[JessicaSmith]

Voted! I thought I was getting this with phones pro (and I kind of did- if I go to dialpad and search for the call I can see it but it's not linked to the job).