Unpinning notes changes the date of the note

[sophias]

When you unpin a note it should remain the date for which the note was created. Some notes become out-of-date and when we unpin notes on customer and location pages, it changes the date it was entered. This leaves us with an inaccurate record of notes-- we use these for a general account history with customers and when the date is changed to when the note was unpinned, it gets very confusing. 

[Roman]

Hello @sophias,

Currently when pinning or unpinning, the date changes to the date when you pin/unpin. You can post the idea about keeping original note dates at https://community.servicetitan.com/t5/Ideas/bd-p/ideas

[sophias]

Thank you! I've posted it there. I appreciate the suggestion