Call delay

Martinlogan9
New Contributor III

We have our phones integrated through Service titan. We noticed that when we are calling a customer, there seems to be a pretty bad delay with our conversation.

We don’t think about it when someone calls, but when we call someone

3 REPLIES 3

e_dunn
Community Manager
Community Manager

Hi @Martinlogan9 - I'm sorry about the delay - how frustrating!

Are you still experiencing this issue? If so, I want to make sure someone from our team reaches out to you ASAP.

Martinlogan9
New Contributor III

Yes we are. If people call in, we do not notice it. It happens when we dial out and call someone. It happens fairly often. 

Thanks for the reply @Martinlogan9 . Let me connect with our team. Someone will be in contact shortly. I'm sorry this is happening. 😞