Ideas Tab Isn't Working?

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Good morning! When I click on Ideas, it takes me back to the Community homepage. Anyone else experiencing this?


Miranda Hufford, Office Manager @ Red Barn Service, LLC
1 ACCEPTED SOLUTION

e_dunn
Former Titan

Hi @Miranda and @beejaxn - I am pleased to inform you that the issues with the Ideas and Support tabs have been resolved. Could you please confirm you are able to access both areas easily?

I really appreciate your patience with us in resolving this issue. 😊

View solution in original post

8 REPLIES 8

e_dunn
Former Titan

Hi @Miranda and @beejaxn - I am pleased to inform you that the issues with the Ideas and Support tabs have been resolved. Could you please confirm you are able to access both areas easily?

I really appreciate your patience with us in resolving this issue. 😊

beejaxn
New Contributor III

Everything back up and running on my end, thank you so much for all your help!

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Yes they are both accessible for me! Thank you so much! 😊


Miranda Hufford, Office Manager @ Red Barn Service, LLC

beejaxn
New Contributor III

Yes, just noticed this while opening my notifications

Hi @beejaxn - Thanks for confirming! Apologies that this is your Community experience first thing in the morning. πŸ™

e_dunn
Former Titan

Hi @Miranda - Thanks so much for letting us know. We are sorry you aren't able to access the Ideas and Support tab. We've had a few reports and are investigating. I'll be back with an update as soon as we have more information!

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Thank you so much!


Miranda Hufford, Office Manager @ Red Barn Service, LLC

Miranda
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Support won't open either. It just sits there and thinks...


Miranda Hufford, Office Manager @ Red Barn Service, LLC