Payment Successful Notification

mkane
New Contributor III

Has anyone noticed that since the update, when a payment is taken on an invoice, The box in the upper right with Green print says “Payment  successfully SAVED”, but then sometimes a box with black print shows in the middle of screen that says “Payment posted or successful” but it wasn’t. The payment shows as FAILED.  It is causing confusion and frustration. 

1 ACCEPTED SOLUTION

mkane
New Contributor III

Thank you.  The boxes seem to be fixed! 

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2 REPLIES 2

mkane
New Contributor III

Thank you.  The boxes seem to be fixed! 

baraica
Former Titan

Hi @mkane Thank you for bringing this to our attention. I have reported it to our fintech support team and our dev team is working to resolve the issue soon. Thank you for your patience. I will check in with you once it has been resolved on our end. 

Engagement Manager
ServiceTitan Community Team