Phone Issues

[Miranda]

Is anyone else experiencing issues calling out? Whenever I click the customer's phone number, it says it is calling my phone, but it never does and hangs up. Just trying to figure out if it is a phone issue or Service Titan.

[Miranda]

We figured out the issue! It was our phones that were the problem.

[MirandaMel]

Not for us...I presume you are on Dialpad?  Is there an update showing in the top right hand corner?  If so, update it.  And if not, log out completely, shut down and try again.  I find it can give attitude every now and then!

[Miranda]

I wish we were on Dialpad, but out here in the middle of nowhere we have been told we don't have good enough internet for that. 😒 I will try logging out and back in. Thanks!

[LD22]

HI, sometimes I get a slight delay. But typically it eventually works. Good luck!

[Miranda]

Thanks!