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Red dot Notification on Task Icon

MelissaG20
New Contributor II

What is the red dot notification on the task icon?  Mine has a 1 in it.  I have clicked on all the drop down options under task and it won't go away.  I'm sure I am missing something important. : )

2 REPLIES 2

RandiThompson
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Open Task Management, make sure you are clicked on the the Open tasks, you should see a task that is assigned to you, click on it (not the hyper links just in the task area) and it should give the option at the top to close then at the bottom click apply and save.Screenshot 2024-03-21 161012.png  

Randi Thompson
Bill Joplin's Air Conditioning & Heating

Zachkays
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

That means you have a task assigned to you. The red dot will go away once you resolve and close the task.

Intelligent Design Air Conditioning, Plumbing, Solar, & Electric
Tucson, AZ