Posts

CSR Call Metrics Help

We are hoping to get some help creating call metrics for our CSR's. We're a Plumbing & HVAC company of 40-50 employees and we're hoping to gather some insight from similarly sized companies on industry standards as far as how many calls per day they ...

AshNieto by New Contributor
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  • 1 replies
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Resolved! Auto attach pics to invoice's

We have multiple customers that want pictures of the work performed to be sent to them with the invoice's for every job. I know that we can manually attach the photos to each invoice. But it would be great if we could have a selection to choose that ...

sarahred by New Contributor II
  • 132 Views
  • 1 replies
  • 2 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 263 Views
  • 2 replies
  • 4 kudos

3rd party who checks your phone numbers and phone lines

Does anyone use a 3rd party vendor to check their phone lines on a weekly/monthly basis? We are looking for a company that can check them for us. I would like to get data on all 250 phone numbers of ours like:Does it connectTime to connectTime to ans...

sjaeger by ServiceTitan Certified Administrator
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  • 1 replies
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Tipping Technicians

Hello! Looking to see if anyone knows of anything that exists in ServiceTitan to integrate a tip system for technicians?

taylorc_ by New Contributor II
  • 500 Views
  • 2 replies
  • 1 kudos

Uploading project plans?

Does anyone know if there is a way to upload large commercial construction plan files on to service titan for field techs to easily view on their mobile devices?

Justin88 by New Contributor
  • 337 Views
  • 2 replies
  • 0 kudos