Happy Calls
We currently don't do happy calls and I was curious about the process anyone else uses ?
Posts
Truck Stock
Hey All, We are trying to revamp our truck templates and I am wondering what you all stock on your trucks to make sure that your techs have what they need for jobs? We have four different business units, HVAC Install, HVAC Service, Plumbing Install, ...
edit and draw on pictures within Service Titan Office side
When the field people take photos of a job it would be nice if we could edit them by drawing and writing comments from the office side to help coach the techs,while they are still working on the job. there is a company called company cam that has thi...
Red dot Notification on Task Icon
What is the red dot notification on the task icon? Mine has a 1 in it. I have clicked on all the drop down options under task and it won't go away. I'm sure I am missing something important. : )
Canadian users - network with us! 🦫 🫎 🍁
Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!
CSR Call Metrics Help
We are hoping to get some help creating call metrics for our CSR's. We're a Plumbing & HVAC company of 40-50 employees and we're hoping to gather some insight from similarly sized companies on industry standards as far as how many calls per day they ...
New Service Titan Update UI
The new user interface update for office employees is horrendous.
Resolved! Auto attach pics to invoice's
We have multiple customers that want pictures of the work performed to be sent to them with the invoice's for every job. I know that we can manually attach the photos to each invoice. But it would be great if we could have a selection to choose that ...
Vote for the Old version of Service Titan
We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...
Offering customers the option to tip their service tech…
Is there an integration our option for customers for tip their technician during their payment processing? Thanks in advance!
