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Discounts on sold estimates

Is there any kind of work around to prevent discounts from being applied to the job total when booking multiple sold estimates into one job?

nancy_th by New Contributor
  • 342 Views
  • 0 replies
  • 0 kudos

Happy Calls

We currently don't do happy calls and I was curious about the process anyone else uses ?

SP-HSHARP by New Contributor II
  • 774 Views
  • 4 replies
  • 1 kudos

Truck Stock

Hey All, We are trying to revamp our truck templates and I am wondering what you all stock on your trucks to make sure that your techs have what they need for jobs? We have four different business units, HVAC Install, HVAC Service, Plumbing Install, ...

aricci92 by ServiceTitan Certified Administrator
  • 628 Views
  • 2 replies
  • 0 kudos

edit and draw on pictures within Service Titan Office side

When the field people take photos of a job it would be nice if we could edit them by drawing and writing comments from the office side to help coach the techs,while they are still working on the job. there is a company called company cam that has thi...

Jjs17 by New Contributor
  • 459 Views
  • 1 replies
  • 1 kudos

Red dot Notification on Task Icon

What is the red dot notification on the task icon? Mine has a 1 in it. I have clicked on all the drop down options under task and it won't go away. I'm sure I am missing something important. : )

MelissaG20 by New Contributor II
  • 430 Views
  • 2 replies
  • 0 kudos

Canadian users - network with us! 🦫 🫎 🍁

Are you a Canadian ST user? If so, we want to see you in our Canadian User Group! Please head over to join us there! We would love to meet you and have you join in our conversations and discussions! The more, the merrier!

Green Illustration Hello December Poster.jpg
KhianaKlatt by Valued Contributor II
  • 313 Views
  • 0 replies
  • 0 kudos

CSR Call Metrics Help

We are hoping to get some help creating call metrics for our CSR's. We're a Plumbing & HVAC company of 40-50 employees and we're hoping to gather some insight from similarly sized companies on industry standards as far as how many calls per day they ...

AshNieto by New Contributor
  • 686 Views
  • 1 replies
  • 0 kudos

Resolved! Auto attach pics to invoice's

We have multiple customers that want pictures of the work performed to be sent to them with the invoice's for every job. I know that we can manually attach the photos to each invoice. But it would be great if we could have a selection to choose that ...

sarahred by New Contributor II
  • 593 Views
  • 1 replies
  • 2 kudos

Vote for the Old version of Service Titan

We are in need of getting more requests from this community in voting for the old version of Service Titan. I have requested numerous times to the customer success manager to please leave the old version open for us to use and they always say that we...

angie123 by New Contributor
  • 860 Views
  • 2 replies
  • 5 kudos