10-20-2022 08:21 AM
So... Ive moved to a new shop and am wondering how to bring my prior years of experience to my account at my new shop... Shooting for the Torch network, but Titan sees me as a new user.
Ive been on Titan since 2017. 2 months at my current (new)shop.
Solved! Go to Solution.
10-20-2022 10:53 AM
@rmetters can you help with this?
10-20-2022 12:22 PM
YES I can @JessicaSmith Thank you so much for flagging this.
Hello! @JBarrett1 I can help align your accounts. Can you send me a private message with the company you were at previously and where you are now and I'll begin the process of moving over. I also need the email address, you want to be associated with your Torch Account.
10-20-2022 08:37 AM
I'm with my third company but torch network still knows I've been a member since 2019. Reach out and they can probably update your info on the back end!
10-20-2022 10:43 AM
Reach out to who? Our CSM?
10-20-2022 10:53 AM
@rmetters can you help with this?
10-20-2022 12:22 PM
YES I can @JessicaSmith Thank you so much for flagging this.
Hello! @JBarrett1 I can help align your accounts. Can you send me a private message with the company you were at previously and where you are now and I'll begin the process of moving over. I also need the email address, you want to be associated with your Torch Account.