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Help Center Notification Sound

Something happened with the notification sound that disappeared in these sessions with the Help Center. Whenever I used to chat with support in the past, every time they respond, I would hear a notification sound, now I don't hear it anymore. Now it'...

Location Page Bulk Tag

Is there a way to add tags to locations in bulk? We have a Customer page that has over 490 locations and it just keeps growing. Is there a way that I can add a tag to all 490 locations at once?

kmcgraw1 by • New Contributor
  • 667 Views
  • 1 replies
  • 1 kudos

I love the new Customer Resource Hub!

Folks, at Pantheon I had the privilege to preview the new Customer Resource Hub and the ServiceTitan Toolbox. Both of these are live on the ServiceTitan website and you should have a direct link in your profile icon in the near future. Some of those ...

tsjobeck by • ServiceTitan Certified Administrator
  • 1066 Views
  • 0 replies
  • 2 kudos

Emergency Dispatch Report

I know the outage today was impactful to quite a lot of people, and there might be some who don't have this report built already. Just as an FYI - ServiceTitan already has a report built that can be scheduled so that if there is ever an outage that i...

DanielleT by • New Contributor III
  • 1217 Views
  • 2 replies
  • 5 kudos

Mobile app not working after iOS 18 update

My company has decided to push the iOS 18 update to all of our techs iPads. Now the Service Titan app is no longer working correctly. We've tried force closing the app, signing out, and restarting the iPads, but nothing seems to work. Anyone else hav...

ryanccon by • New Contributor
  • 880 Views
  • 1 replies
  • 1 kudos

errors after update

it seems like every time ST does an update, the next day or two we have issues or permissions change. Is anyone else having these kinds of issues after the updates?

wpampell by • New Contributor II
  • 3777 Views
  • 9 replies
  • 7 kudos

resolved

Resolved

jaredtil by • ServiceTitan Certified Administrator
  • 632 Views
  • 1 replies
  • 1 kudos

Job costing and purchase orders

What are people's processes for accurate job costing based on "special order" items on PO?The reason I ask; for special order items that do not have a cost from our pricebook, it is $0 on the PO. When we receive it, you can change the price (dependen...

Add PO to project

How do I add a PO that had been created to an open project?

Spellis by • New Contributor
  • 1231 Views
  • 3 replies
  • 0 kudos
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