05-13-2024 01:09 PM
Does anyone use the POS system, but not charge Tax?
We don't charge Tax, and to use the POS syestem, you must have a tax zone set up. I tried creating a zero-dollar tax zone, but that gives me so many errors while exporting.
I have brought this up to support many times, but nobody can seem to find a solution.
Has this happened to anyone before?
05-14-2024 05:55 AM
We do not charge tax and use the POS. Are you exporting to QuickBooks or Sage? When you create the 0% tax zone, the name you enter in the Sales Tax Item field needs to be the same name in the accounting software.
Here is a screenshot of the tax zone we have set up....
05-14-2024 09:59 AM
We export to Quickbooks Online. Do you guys do QBO? If so, did you create a zero dollar tax zone in QBO? Thanks for your reply!