Using POS System without charging tax

Martinlogan9
Contributor

Does anyone use the POS system, but not charge Tax? 

We don't charge Tax, and to use the POS syestem, you must have a tax zone set up. I tried creating a zero-dollar tax zone, but that gives me so many errors while exporting. 

I have brought this up to support many times, but nobody can seem to find a solution. 

Has this happened to anyone before?

2 REPLIES 2

roushk
New Contributor III

We do not charge tax and use the POS.  Are you exporting to QuickBooks or Sage?  When you create the 0% tax zone, the name you enter in the Sales Tax Item field needs to be the same name in the accounting software. 

Here is a screenshot of the tax zone we have set up....

roushk_0-1715691315944.png

 

We export to Quickbooks Online. Do you guys do QBO? If so, did you create a zero dollar tax zone in QBO? Thanks for your reply!