03-10-2023 09:49 AM
When a user is granted permission to "Access all tasks and subtasks", they automatically get the ability to create, delete or modify tasks (including those tasks created by other users/departments) for jobs. Without this permission, users are unable to see/view existing tasks.
We need the ability to grant users read-only access to tasks so they can view them but not modify.
I am told by support that this permission is an "all or nothing" setting.
Can this be submitted as an RFC for future releases?
03-13-2023 07:44 AM
Hi @chawkins99,
This amazing idea needs to be shared with the Product team. The best place to share great ideas like this is: https://community.servicetitan.com/t5/Ideas/bd-p/ideas
Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!
03-13-2023 07:25 AM
@chawkins99 -- sounds like something you should post on the ideas page and repost here so we can upvote. I think that would be a solid request.