Read-only access to tasks

New Contributor

When a user is granted permission to "Access all tasks and subtasks", they automatically get the ability to create, delete or modify tasks (including those tasks created by other users/departments) for jobs. Without this permission, users are unable to see/view existing tasks.

We need the ability to grant users read-only access to tasks so they can view them but not modify.

I am told by support that this permission is an "all or nothing" setting.

Can this be submitted as an RFC for future releases?



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Hi @chawkins99,

This amazing idea needs to be shared with the Product team. The best place to share great ideas like this is:

Be sure to come back here and share the Idea ID (COMMUNITY-I-xxx) so others can upvote your idea!

ServiceTitan Certified Provider
ServiceTitan Certified Provider

@chawkins99 -- sounds like something you should post on the ideas page and repost here so we can upvote. I think that would be a solid request.

Sheena @ NiFT