Being able to Respond to Internal Reviews
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06-28-2022 07:28 AM
Wanting to be able to respond to negative internal reviews before they go elsewhere on our other advertisements and we can't filter those.
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06-30-2022 07:08 AM
Hi @amybrady - if your survey is set up with internal feedback enabled, you can set a rating threshold. If the rating falls within your threshold, Service Titan will not share the review sites on the next page when they hit submit. The review sites will only be displayed if their rating is above your threshold.
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Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert
Pam Duffy, Powerhouse Consulting Group
ServiceTitan Certified Coach + ServiceTitan Certified Marketer + Zapier Certified Expert
