Hello and Happy New Year!Do you send out SMS Marketing campaigns using a third party provider? Our product teams would love to get some feedback your SMS Marketing usage. This includes marketing texts only (promotions, discounts, etc) and not transac...
Is there a way we can set it up so that if a customer has multiple emails, then each of those emails gets a marketing pro email?
For the people that have Ads Optimizer turned on. Have you all found a work around for getting charged for existing customer "leads"? My hang up is that I was told they can not decifer between existing and New customers, therefore charging me for ALL...
I am looking for a way to add sound to our marketing pro emails. Are imported files suppressed or do they require approval? Basically I am trying to alter a templet adding sound and animation. Does anyone know where training information for this type...
I've been running into an issue when I go through to verify our reviews. I can usually get each review connected to the correct job but occasionally (like this morning), I know which job the review should be connected to, but the job does not pull up...
I want to create a customer rewards/loyalty program based on annual spending or the number of jobs completed. Is there any way to automate this in Service Titan? Maybe when a customer meets a preset threshold, a tag is created or a custom field is po...
Hi friends, I’m Sona from ServiceTitan Experience Research Team.If you have experience in working with Reputation Management, we would love to hear your feedback on the new designs that we are currently working on.This activity will take less than 10...
Hello,I have just started using Titan's Marketing features. I am looking for the training for creating and editing email graphics. I would like to edit templets but I am having trouble. Can anyone direct me to the instructions for creating and editin...
Great story on A-Total Plumbing and their use of Marketing Pro and Integrated Financing! Check it out here: https://www.servicetitan.com/blog/financing-a-total-plumbing
As the winter season rolls in, it's the perfect time to connect with your customers and bring some festive cheer to your campaigns. We're excited to present our current selection of Winter Templates, designed to not only capture the essence of the se...
