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We are using Marketing Pro and we are trying to set up an email automation that targets 'Unsold Estimates'. The logic I set up for the audience seems to work for some customers but others are only receiving the first email in the sequence and they ar...
Have others run into this issue? It took me getting through many error screens and a few different support reps to learn that it is expected that EH customers can't access or set up integrations, which seems counterintuitive (and not obvious in the U...
Hi,I have been searching for a campaign setting to allow me to send marketing materials to 4 and 5 star ST reviewers. Has anyone done this? If so how.Thank you
Hi Everyone-Does anyone know why we can no longer see our responses are to Google ratings/reviews provided directly through ST jobs ???Once upon a time, we were able to??Every now and then, I show my direct Supervisor a response I made to a customer ...
I've had a customer request that we not send her ANY marketing texts or emails. What is the process for doing that? Thanks!!
Our market in GA is a bit slower than usual - looking for advice/suggestions of what you ST rockstars do when the phones slow down a bit?Do you use this time to market more? Seek out knowledge on ST? Work on cleaning up your customer db? Training??? ...
Hello Fellow Titans! I have a review that is linking to a job/choice of jobs that I can't seem to unattach. A potential customer left a Yelp review talking about our company without placing a call for service. I now have an open review left by this p...
What do you guys use for SMS Marketing? Would love to use the service titan option though it has limited options as far as campaigns go. I am curious to what others are using, while integrating with Service Titan? Thank you!
