Hello Fellow Titans! I have a review that is linking to a job/choice of jobs that I can't seem to unattach. A potential customer left a Yelp review talking about our company without placing a call for service. I now have an open review left by this p...
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I've been running into an issue when I go through to verify our reviews. I can usually get each review connected to the correct job but occasionally (like this morning), I know which job the review should be connected to, but the job does not pull up...
Hi friends, I’m Sona from ServiceTitan Experience Research Team.If you have experience in working with Reputation Management, we would love to hear your feedback on the new designs that we are currently working on.This activity will take less than 10...
In today's tightened economy, devising a robust marketing plan has become more essential than ever for your home services business. While new customer acquisition remains important, it’s crucial that you tap into your existing customer base, reach an...
So i know the tech, I know the job the review is relating to, but when I edit to verify the tech is not available to search. He was the only tech on the job. Thoughts?
We have had Marketing Pro since 2019 and our version only has email campaign and sms messaging capabilities. We've been considering upgrading to the full suite which includes direct mail, Ads, and Reputation management but it comes at double the cost...
Anyone know when reputation management will be back up? It has been down for a few days now.
It would be great if Service Titan had a built-in AI capability to handle positive reviews. Many prominent companies already utilize software like replier.ai or internal AI systems for this purpose. Employing AI to respond to reviews, just like the m...
Hey everybody! We are currently running into problems with Google reviews (including 5-star reviews) where they are randomly being taken down by Google. Is this a result of sending a review generation link? Is anyone else having this problem? We know...
