Posts

Removing link to job on Marketing Review

Hello Fellow Titans! I have a review that is linking to a job/choice of jobs that I can't seem to unattach. A potential customer left a Yelp review talking about our company without placing a call for service. I now have an open review left by this p...

Review Verification Issue

I've been running into an issue when I go through to verify our reviews. I can usually get each review connected to the correct job but occasionally (like this morning), I know which job the review should be connected to, but the job does not pull up...

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mimiwarn by ServiceTitan Certified Administrator
  • 1646 Views
  • 6 replies
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Marketing Webinar Tomorrow! Let's Talk About Planning

In today's tightened economy, devising a robust marketing plan has become more essential than ever for your home services business. While new customer acquisition remains important, it’s crucial that you tap into your existing customer base, reach an...

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SGhirard
by Contributor II
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  • 0 replies
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Verify reviews

So i know the tech, I know the job the review is relating to, but when I edit to verify the tech is not available to search. He was the only tech on the job. Thoughts?

HBromberg by ServiceTitan Certified Administrator
  • 2130 Views
  • 11 replies
  • 1 kudos

Resolved! Reputation Management

Anyone know when reputation management will be back up? It has been down for a few days now.

lizb by ServiceTitan Certified Administrator
  • 960 Views
  • 1 replies
  • 0 kudos

Resolved! Using AI to respond to reviews?

It would be great if Service Titan had a built-in AI capability to handle positive reviews. Many prominent companies already utilize software like replier.ai or internal AI systems for this purpose. Employing AI to respond to reviews, just like the m...