I've been running into an issue when I go through to verify our reviews. I can usually get each review connected to the correct job but occasionally (like this morning), I know which job the review should be connected to, but the job does not pull up. I've checked that I have the correct date, the job status is right, I can see the job, I start typing the customer name and there is just nothing. I don't understand why it won't pull up certain jobs. If I go back to dates where the customer has had a previous job, I can usually pull up the customer on that date, so it's not an issue with the customer's profile I don't think. Any thoughts on how to get around this or what I might be doing wrong? Screenshot below:
It's the same if I try by job number. This one was job 105096, as you can see below, it doesn't show up.
