Marketing

Posts

Chat/Text Messages Campaign Tracking

Is there a way to tell what phone number or campaign a lead texted in on? To say it a different way if someone texts the phone number assigned to Campaign 1 where can I see that?

cherie_m by Contributor III
  • 4522 Views
  • 5 replies
  • 1 kudos

Marketing Integrations and Job Mapping

It would be really nice if Service Titan could update the job mapping as there isn't much for a pool company. Everything is geared towards HVAC and Plumbing so it is hard to use the integrations correctly.

Feedback on Marketing Pro Design Ideas Needed

Hello! I'm JB an Experience Researcher working with product designers to get some feedback on ideas for making Marketing Pro easier to use. If you have 10 minutes to interact with a prototype and answer a few questions we'd appreciate your feedback. ...

JulieB
by Contributor III
  • 5116 Views
  • 7 replies
  • 1 kudos

Audience Building - Dual Equipment Types

We have customers with multiple equipment types and were aiming to target those customers in an attempt to "bundle" services in a campaign to them. The current resolution would be to create a tag for those customers, which will surely be a huge proje...

AnnaMcKay by New Contributor II
  • 3159 Views
  • 4 replies
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Resolved! "Or Current Resident" on Direct Mail pieces

I want to send a direct mail campaign to customers who have equipment that have expired warranties (older than 10 years). However, I want them to be addressed to the customer name we have on file as that is who purchased the system, but a high and un...

drlavont by New Contributor II
  • 1836 Views
  • 1 replies
  • 2 kudos

Campaign Tracking

Hey All! Would love to hear how your company tracks your ROI for each campaign. I am trying to make it as easy as possible, but I feel like I am going a lot of manual work to get our ROI. What type of automation.reports.excel sheets do you use to mak...

reneem by ServiceTitan Certified Administrator
  • 1688 Views
  • 1 replies
  • 1 kudos

Resolved! Tag ST Phone Numbers

Hi, We currently have Marketing Pro, and we are able to link phone numbers we have in ST to a campaign. This is a useful feature for us, but the issue is that we don't actually use Marketing Pro to run marketing campaigns. We are planning on removing...

Laerec by New Contributor II
  • 4632 Views
  • 4 replies
  • 0 kudos

Tag Triggering

COMMUNITY-I-1659I'd like the ability for there to be a trigger for our tags. The same way that there are triggers for forms. For example, if Service Titan recognizes that we're visiting a new customer, it will apply a "new customer" tag to their job....

heeaaath by New Contributor
  • 2853 Views
  • 2 replies
  • 7 kudos