Hello! I'm JB an Experience Researcher working with product designers to get some feedback on ideas for making Marketing Pro easier to use. If you have 10 minutes to interact with a prototype and answer a few questions we'd appreciate your feedback. ...
We have customers with multiple equipment types and were aiming to target those customers in an attempt to "bundle" services in a campaign to them. The current resolution would be to create a tag for those customers, which will surely be a huge proje...
I want to send a direct mail campaign to customers who have equipment that have expired warranties (older than 10 years). However, I want them to be addressed to the customer name we have on file as that is who purchased the system, but a high and un...
Hey All! Would love to hear how your company tracks your ROI for each campaign. I am trying to make it as easy as possible, but I feel like I am going a lot of manual work to get our ROI. What type of automation.reports.excel sheets do you use to mak...
Hi, We currently have Marketing Pro, and we are able to link phone numbers we have in ST to a campaign. This is a useful feature for us, but the issue is that we don't actually use Marketing Pro to run marketing campaigns. We are planning on removing...
COMMUNITY-I-1659I'd like the ability for there to be a trigger for our tags. The same way that there are triggers for forms. For example, if Service Titan recognizes that we're visiting a new customer, it will apply a "new customer" tag to their job....
Hello all -- be sure to register for this Tuesday's 9/27 10am PT webinar: Winning the Google Smart Bidding Game with ServiceTitan's digital ads guru Johnny Wenzel and special guest Brianna Skiffington, CPO of Ad Leverage!What you will learn:Why is Go...
Thanks to everyone who participated in conversations with us this past week. We know this is a hectic time of year, so we've made an easy survey for you to tell the Product Design team about your experience using Marketing Pro instead of booking a me...
Hello! I have been using reputation management and I love it! We've been using it since May, and our reviews have increased tremendously! The only issue I have is I'd like to create a different survey for those who will be getting HVAC tune ups and t...
We would like to see reputation management integrate the Better Business Bureau as one of the options for customers to use for reviews as well as for businesses to be able to include that as a option for the jobs completed notifications.
