Using AI to respond to reviews?

chloeshadis
New Contributor

It would be great if Service Titan had a built-in AI capability to handle positive reviews. Many prominent companies already utilize software like replier.ai or internal AI systems for this purpose. Employing AI to respond to reviews, just like the manual verification process in Service Titan that links reviews to specific jobs, would be incredibly beneficial. Imagine if Service Titan incorporated a AI response feature, where users could choose a response or ask the AI software to generate a specific response. This enhancement would greatly streamline and improve the review management process.

1 ACCEPTED SOLUTION

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hey Chloe! A little bird told me something is in the works! Stay tuned....

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4 REPLIES 4

bruggier
New Contributor III

T.I has brought this to life it works great 

mel-deyto
ServiceTitan Certified Administrator
ServiceTitan Certified Administrator

Hey Chloe! A little bird told me something is in the works! Stay tuned....

hdonalds
New Contributor III

You beat me!

Upwork1
New Contributor II

We can use Zapier to respond, it connects google with OpenAI.