Hello,
The potential member saving should not be a feature to non members and let me exhaling why. If we sell a 3000 job, and apply a discount of $100 it will show (all hypothetical btw) $3000 -$100 with a "potential mem" savings of $189. Customer sees this in the weeks to come and calls the office and inquires about it. Well yes you can save $189 for the cost xxx of the mem plan, however, the discount provided can not be used in conjunction with the mem plan. So in theory, we would have to amend a signed invoice to then remove the $100 discount, add xxx for the mem plan, then reflect the $189 and refund accordingly if they chose to move forward, or in most cases, the customer won't understand this and get frustrated. The other scenario is commercial, or landlord tenant situations where mem programs aren't allowed, yet they still will see the potential saving generating yet another phone call.
Simple solution would be to turn this off altogether which we have, however, for our members, they can't see their savings, and tend to call the office inquiring where their discount is at which point we have to run the price book manually and explain this over the phone and hope they believe us.
My suggestion is this, show the member saving to members only. I think this is long overdue, and I look forward to a solution soon.
Thanks in advance,
David Buky
