Posts

Membership "Compounding" Credit

Our team is launching our membership program and is finally ironing out the details. One of the components we'd like to over to customers is a compounding credit for each year in the program. For example, after each year of being a member - they rece...

josheaton by New Contributor II
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  • 4 replies
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Memberships

I might be missing something super simple here, but my mind is drawing a blank. We waive our dispatch/diagnostics fee for memberships...on our job types we automatically have these services attached to our repair jobs. How do we make it so that these...

MirandaMel by ServiceTitan Certified Administrator
  • 374 Views
  • 2 replies
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Upgrading Membership Invoice Tasks

We have the option for a customer to upgrade membership A to membership B at any point in time during the membership A contract term. We are trying to create an "upgrade membership" task that technicians can add to the invoice that reflects the price...

Alyssa by New Contributor III
  • 1377 Views
  • 3 replies
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Membership potential savings

Hello,The potential member saving should not be a feature to non members and let me exhaling why. If we sell a 3000 job, and apply a discount of $100 it will show (all hypothetical btw) $3000 -$100 with a "potential mem" savings of $189. Customer see...

DavidBuky by New Contributor
  • 1279 Views
  • 2 replies
  • 1 kudos

Resolved! Member Savings on Estimates

I can't figure out why some of these items show a member price and some don't. We only discount service business units with the membership. This estimate is in the sales business unit. All the items have "allow discounts" checked in the pricebook. Th...

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JessicaSmith by ServiceTitan Certified Administrator
  • 4568 Views
  • 8 replies
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Max discount for members

We want our member discount to max out at $500. How do we do that? Right now it's only a % and on a large job the member discount is much larger than we want. We did turn on the discounts and fees setting as recommended but I don't see how that conne...

jamied by Contributor
  • 2071 Views
  • 4 replies
  • 4 kudos